Last Updated: April 2026
1. Information We Collect
We collect information that you voluntarily provide when placing an order, subscribing to updates, or contacting us. This may include:
Name
Email address
Shipping address
Order details
Optional account information (if you create one)
Big Cartel may also automatically collect basic technical data such as IP address, browser type, and device information to help operate the site.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate with you about your purchase
Provide customer support
Improve our products and website experience
Send updates or promotions (only if you opt in)
We do not sell or rent your personal information.
3. Payment Information
Payments are processed securely through Big Cartel’s approved payment processors (such as Stripe or PayPal). We do not receive or store your full payment card details.
4. Sharing Your Information
We only share your information with:
Big Cartel (as the platform hosting our store)
Payment processors
Shipping carriers
Service providers necessary to operate our business
These parties only receive the information required to perform their services.
5. Cookies & Tracking
Big Cartel may use cookies or similar technologies to support site functionality and analytics. You can manage cookie settings through your browser.
6. Data Retention
We retain your information only as long as necessary to fulfill orders, comply with legal obligations, or maintain business records.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold
Request corrections
Request deletion
Opt out of marketing emails
To make a request, contact us at the email listed below.
8. Children’s Privacy
Our store is not intended for children under 13, and we do not knowingly collect information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most recent version.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, you can reach us at:
[email protected]